What Not to Say to Someone with Cancer
- Jo Yates
- Aug 11, 2022
- 10 min read
Updated: Apr 2

If you have a friend or loved one who has cancer they are going through a lot, but you are also going to be experiencing many emotions and probably feel lost and scared yourself.
I found that a lot of people didn't know what to say to me so they would either avoid the topic altogether or say something stupid. I fully understood that everyone meant well but it could be hurtful to have them minimise my feelings or hear some of these phrases. I’m sharing them so you can avoid unintentionally hurting your friend.
My friend/aunt/cousin had xxx cancer, they passed away.
It blows my mind that people say this to cancer patients.
Maybe they think the patient will understand the sadness they feel as you are going through it, or maybe they feel they are empathising but DON'T DO IT!
One of the things that got me through the darkest days was reminding myself that I knew more people that had come through cancer than hadn't. The last thing I needed was to be informed of people who had died. I know people die of cancer.. I thought about it all the time and I didn’t need to be reminded!
You shouldn't eat XXXX.
People think they are being helpful with this one, but it can often bring on feelings of guilt that the patient has somehow brought this on themselves through lifestyle choices.
There is a lot of misinformation online about certain foods and cancer so please let the patient talk with their medical team and make decisions on what they put into their body during this time.
I don't smoke, have never taken a drug in my life and drink very little, but chocolate is my vice. Some days chocolate was what I needed to get me through the day and well meaning friends making me feel bad about that was the last thing I needed.
Unsolicited advice
Although unsolicited advice mostly comes from a place of caring, it can add to the confusion.
Your friend is probably overwhelmed with all the information they are taking in from their oncology team and researching themselves. Don’t add to it.
There is a lot of misinformation online, in 2016, more than half of the 20 most shared cancer articles on Facebook consisted of medically discredited claims. This can muddy the waters around cancer care and in the worst case can be deadly.
Your friend's oncology team are highly trained and have dedicated their life to saving people from this dreadful disease. They know what they are doing & pioneering cancer research by medical experts has ensured that cancer survival rates have never been better.
Telling your friend to shift to a high fat diet, inject herbs into their prostate or rub castor oil on their skin on the advice of an online influencer can be confusing and dangerous.
Before giving any advice, ask your friend if they are open to hearing what you have to say and if they aren't respect their wishes.
Commenting on changes in appearance
"It’s just hair, it grows back"
"You get a free boob job"
“Your hair is so lovely I hope you don’t lose it “
"You'll look great with a bald head"
"Scars look badarse"
"You look like you've gained / lost weight"
PLEASE think before you utter any of these sentences or anything similar about any part of your friend's body.
It isn't just hair, it is a part of your identity, femininity and a form of self expression. Losing it is a very public sign and a personal reminder that you are unwell.
It isn't a free boob job it is hugely invasive and traumatic surgery which could leave the patient without breasts for a few years whilst they wait for reconstruction surgery.
Commenting on someone's weight is inconsiderate at the best of times but can be highly emotive if they are gaining or losing weight as a result of treatments.
I found the thought of losing my hair hugely traumatic. Before cancer I wasn't a particularly girly girl and didn't spend a lot of time or money maintaining my hair. In fact, most days you would find me with a messy bun on top of my head, but I loved its colour, length and texture - losing it was terrifying.
I learnt about cold capping and wanted to try this but many people around me encouraged me to cut it off because I would “still look great with a bald head”. This came from a place of love but I found it frustrating that my feelings were being dismissed. Although I managed to keep half my hair through cold capping (thank you Paxman!) I still found it incredibly confronting when I caught myself unaware in the mirror. I didn't recognise myself with short thin hair and no eyebrows or eyelashes.
Your friend will be going through a lot physically and potentially struggling with changes to their appearance. If they express their emotions around this don't minimise them.
Acknowledge what they are going through and sympathise, let them vent.
"Your hair is gorgeous and it sucks that you are going to lose it" can make your friend feel heard and understood.
Minimising Emotions
This follows on from above, your friend is going to be feeling a LOT of different emotions.
Try to let them have their feelings and express them instead of trying to placate them.
Again, people really do mean well but it can seem dismissive of your friend's emotions and the severity of the situation.
"You’ll be fine or It will all be ok! Don’t worry!"
You don't know this unless you are an oncologist specialising in your friend's particular cancer. Although it is tempting to be positive and encouraging by telling them they will be fine this can minimise their feelings and how scared they are. Telling a cancer patient not to worry is ridiculous, there is so much to worry about!
"I know how you feel."
Unless you have personally gone through cancer treatment you don't know and you can't know. Don't compare it to a broken foot or your IBS, it isn't the same and you can't possibly understand how it feels to lose your hair, taste and be constantly worried that any ache or pain is the cancer popping up in a different place.
General
"You're tough" or "you're so brave."
Again this is meant with love and to encourage positivity. However, sometimes even the toughest people are scared shitless and allowing them to express that without having to be brave in that moment is the kindest thing you can do for them.
"You will beat this because you are strong."
What if they can't beat it, what if they have been given a terminal diagnosis, does that mean they have let everyone down by not being strong enough or not fighting hard enough?
"Everything happens for a reason."
If you are referring to a random set of coincidences that led to the discovery of their cancer then this is actually OK.
However, if you are referring to the actual cancer then this can be very insensitive. When you are in the midst of something as scary as cancer, being told that there is a bigger reason for it is not helpful.
If you find yourself needing to talk to someone after reading this article you can call Lifeline on 13 11 14 or The Cancer Council on 13 11 20
Shop To Help
FU Cancer Network is a passion project, but it comes with costs. Purchasing through the links below won’t cost you extra, but a small commission will help maintain the site and expand offerings. Not all products earn a commission, but if they do it helps me to keep this space alive for those who need it most.These are items I used myself, friends used or come highly recommended via other channels. I spent many hours researching what would help my skin, hair and mental health during treatment, you can benefit from that now and skip the research.
Some of these are thoughtful gifts to give to people you care about who are having treatment and some are to gift to yourself.
You'll probably notice there are some swearies in the titles of some books, because.... F cancer!
What The F*ck Just Happened. A Survivor's Guide to Life After Breast Cancer Click To Purchase | |
Chemo P!ssed Me Off. A Breast Cancer Roadmap: Navigating with Faith, Gratitude, and a Little Bit of Attitude Click To Purchase | F*** You Cancer: How to face the big C, live your life and still be yourself Click To Purchase |
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Cancer Council Daywear SPF 50+ Light Tint BB Cream As above you are going to wear sunscreen every single day from now on and this is a great option. I apply this after my moisturiser and know I'm heading out with 50+ protection on my delicate facial skin. If I'd been doing this from the start I wouldn't have needed the Clinique! Check out other cancer council products at the link below. | Hand Weights. Light weights for use when doing at home pilates If you are able to get to the gym maintaining muscle by using hand weights can be a simple way to workout at home.
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Yoga Mat with Alignment Lines. Anti-Slip. Beautiful yoga mat featuring alignment lines to assist you with the position of arms and legs. This helps with at home pilates or yoga by encouraging you to keep your body in balance with accurate posture for the best practice. | Activity Tracker As exercise can help you with your cancer treatment and recovery now might be a great time to invest in a fitness tracker if you haven't already. The Fitbit (or similar) is a great option which encourages mindfulness plus tracks exercise and sleep. |
Menopause Supplements If you need help managing hot flushes due to medical menopause some of these supplements may help rebalance your hormones. As with any supplements do not take these without consulting with your oncology team. | |
Satin Head Scarfs Play around with head scarves to see what styles and colours suit you. This style was great for me when I lost most of my hair. | UGG Slippers I was very lucky and only got a very small amount of neuropathy in my feet but I do feel the cold more now. During chemo I swapped my normal thongs around the house for Uggs to avoid the cold in my toes. It really does make a world of difference.
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Aromatherapy Diffusers A thoughtful gift for a loved one facing cancer is always welcomed. Diffusers offer a safe, convenient, and flame-free way to create a calming atmosphere. Gentle, long-lasting fragrances provide comfort and relaxation, making them a perfect gift for promoting peace and well-being. Click To Purchase | Rose Quartz Gifts Rose quartz is not only a beautiful gift for a loved one fighting cancer but some believe Rose quartz promotes love, healing, and emotional balance while reducing stress and anxiety with its calming energy—perfect for self-care and inner peace. There are a number of styles at the link below Click To Purchase |
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The Ordinary Multi Peptide Serum for Hair Density This hair growth serum is is designed to support hair health so that it looks thicker, denser, fuller and healthier. Be aware that it contains caffeine to stimulate the follicles so keep this for when you have finished chemo as it can actually have the opposite effect you are going for if you use it whilst undergoing treatment. | Miracle Spray Hair Treatment I LOVE this product and was using it before chemo on recommendation from a friend. It is great to leave in after washing when you can't blow dry to help contain fluffiness from dried out chemo hair! |
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TOPPIK Hair Building Fibers Toppik Hair Building Fibers, are made of colored keratin protein and it blends with existing hair strands to instantly create the appearance of naturally thick, full hair. I used this when my bald spot was at it's worse and I didn't want to wear a wig. I was skeptical about this product but it is honestly amazing how it works. | Silk Pillow Cases Protect hair and skin during chemo with silk fabric pillowcases. During chemotherapy, silk pillowcases offer benefits like reduced friction, moisture retention, and a gentle surface for sensitive skin and hair, which can be particularly helpful during hair loss and regrowth.Perfect as a thoughtful gift for a loved one going through treatment Click To Purchase |
Support Resources
Cancer Council Australia
CCA an organisation to support all Australians affected by cancer through support, research and prevention programs.
Ovarian Cancer Australia
OCA is an independent national not-for-profit organisation, supporting women diagnosed with ovarian cancer. Our focus is to provide care and support for those affected by ovarian cancer; and represent them by leading change. Our vision is to save lives and ensure no woman with ovarian cancer walks alone.
Breast Cancer Network Australia
BCNA Breast Cancer Network Australia (BCNA) is Australia’s leading breast cancer consumer organisation. We have worked tirelessly to ensure that all Australians who are affected by breast cancer receive the very best care, treatment and support.
Bowel Cancer Australia
BCA Peer-to-Peer Support Network connects patient’s and loved ones on a one-to-one buddy basis that enables members to give and receive advice about their bowel cancer experience in an informal and mutually beneficial way.
Leukaemia Foundation
LF is a support service for patients and supporters dealing with blood cancers.
*FU Cancer is supported by its audience. If you choose to purchase through the links on our site we may receive an affiliate commission. This goes towards paying our expenses plus a percentage of our monthly profit goes towards directly helping people with cancer. If you know someone who could do with a boost during their cancer treatment please let us know here.
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